Introduction: Tumbledry, India’s largest
laundry and dry-cleaning chain with over 1,250
stores across 500+ cities, has taken a major step to support the growth in business
of existing store and increasing count of launch of new stores. Sensing the
rise in demand of the services during Sep to Mar, the company is making itself
ready to fullfill the requirement of manpower that will arise during the peak
season. The company has doubled its training
capacity at Noida Academy to train and deploy 120 skilled manpower every
month. With this, the total capacity of Noida and Bangalore training academy
will become 180 Skilled manpower every month. The decision is aimed to better
help and prepare the franchise partners for upcoming season.

Started in February 2022, Tumbledry
has trained more than 1,700 individuals through its training programs, out of
which more than 1,600 have been placed at its stores across the country. Tumbledry
sources uneducated men of age 18 to 25 from lesser privileged villages through
various channels, including job fairs, banners, local references such as maids,
security guards, and more. Their selecting criteria is just simple, a man
should know one language (hindi/english/ any regional) and must have completed
at least 5th grade. Once selected, trainees undergo a comprehensive 15-day
training program, which includes free food and accommodation. During this
intensive training, they learn essential skills such as washing, ironing,
packaging, and stain removal of over 90 types of stains. Apart from skills,
they also learn professional etiquettes and customer handling, making
themselves ready to represent any brand. Upon completion, they emerge as
skilled professionals, equipped to excel in the laundry and dry cleaning
industry.

The Spark That Started It All

In its early days, Tumbledry
faced significant challenges in sourcing skilled manpower for their stores. They
knew it very well that apart from advanced machinery, Standard operating
procedures and skilled manpower trained on these SOPs are key to delivery
standard quality across the country. However they also observed that there are
plethora of training academies for businesses like hospitality, saloons,
schools, hospitals etc but there none such academy or training centre for the
laundry and dry clean industry through which this industry can source the skilled
manpower. This lack of availability originated the idea of taking the lead and establishing
an inhouse academy where trainees can learn washing techniques, ironing, stain
removal, packaging, and much more.

Like every other business,
Laundry and Dry Clean also runs on repeat customers. Even if you have the best
marketing team in the world, you cannot become successful if you don’t get
repeat orders. No business has ever been successful just by acquiring new customers.
And Quality of service is the only hack to get repeat orders from existing
customers. Skilled Manpower and Standard SOPs are the key to standard quality
apart from having state of the art machines.” Said Shashank Sharma, Head of
Learning & Development at Tumbledry.

Apart from catering the purpose to
provide skilled manpower to its stores, this Tumbledry’s training academy is
also the company’s attempt to reduce unemployment by providing jobs to under
privileged uneducated youths who lack access to skill development.

We believe talent is
everywhere, but opportunity is not. This academy is our way of bringing
opportunity to the youth who need it the most,” said Gaurav
Nigam, highlighting the inclusive nature of the initiative.

Tumbledry aims to train and provide
employment to 10000+ youths as washerman, pickup & delivery executives and
store manager at its 2000+ stores by 2027. To handle such a huge number of
stores is not a cake walk that’s why to maintain the same quality standard in
every store, Tumbledry’s academy is contributing a lot by providing trained and
skilled manpower which ensures smooth processing of garments. This great
initiative taken by Tumbledry is beyond corporate and social responsibility. From
top-notch services to meaningful social initiatives, the company has
consistently shown that it values both quality and people. With a strong focus
on excellence and customer satisfaction, Tumbledry continues to lead the way not
just in business growth, but also in making a lasting impact on society.

For More Information Visit Our
Website: https://tumbledry.in/